Frequently Asked Questions

Copyright, your content, and how we’ll help you

About your account on Richmond Noticeboard

About Contribly

What is Richmond Noticeboard?

The Richmond Noticeboard is an open public space to share news, events and views about the lovely market town of Richmond in North Yorkshire. You’ll find us at www.richmondnoticeboard.com, on Twitter @RichmondNYorks and on Facebook.

And right here is the place where we ask you to get involved.

We will issue regular calls for stories, which can be told with words, photos or video on a wide variety of topics and we’d also love to hear your suggestions for stories here too.

All submissions will be moderated, but, providing they are lawful and abide by our Community Guidelines, then your story will get published.

We know many of you have also been encouraging your Twitter followers and Facebook friends and colleagues to join us with this community resource. That’s a great way to get connected and we look forward to your continued support.

Are there any rules for using Richmond Noticeboard?

Please read our Community Guidelines to find out everything you need to know about being a model Richmond Noticeboard contributor – but you won't find any surprises there. We generally expect people to behave in a positive and constructive manner.

When will my submission appear on Richmond Noticeboard?

Currently, our editorial staff reviews all submissions before they appear on Richmond Noticeboard so there’s a delay before they appear. Only submissions that meet our community standards and those of the set stories will be approved for publication.

Where will my approved submission turn up?

It will appear...

  • on the Richmond Noticeboard site and in the Richmond Noticeboard apps.
  • on the Richmond Noticeboard YouTube site if it is a video (as YouTube videos are embeddable, they might appear elsewhere).
  • on n0tice.com

It might appear...

  • on n0tice partner web sites and other apps

Of course, other people may tweet it facebook it, link to it on blogs and generally pass it around the internet. We don't have control over its journey, and in fact we actively encourage broad distribution of things posted on Richmond Noticeboard.

Want to know more? Read our Terms and Conditions

Something’s gone wrong with my submission—who can I contact?

Please email richmondnoticeboard@gmail.com if something has gone wrong during the submission process.

I’ve had second thoughts and no longer want my video/photo/text contribution to appear on Richmond Noticeboard. What can I do?

You can email us explaining why you want the content to be removed. We treat requests on a case-by-case basis.

My submission never made it onto the Richmond Noticeboard site. Why not?

There are a number of reasons why your piece might not have been published on Richmond Noticeboard.

  • Off-topic. If you responded to a request for a picture of snow with a video of your cat, we won’t have published it for that story. Where possible, we will divert submissions to relevant stories, but we cannot always guarantee that a relevant story will be open.
  • It didn’t meet, or it breaks, our community standards.
  • We have reason to believe the content has been created by, or features children under 16 years of age and you do not have a parent or Richmond Noticeboard's permission to send the content to us.
  • It includes copyrighted material. For example music or film clips.
  • It is of poor quality. For example, if the lighting in a video makes it difficult to see the content.
  • It is part of a restricted story. Most contributions that are approved are published immediately. However, some stories have fixed end dates at which point all submissions are reviewed and the best selected for publication.
  • We have reason to believe that the content was not created by you and that you do not have permission from the creator to submit it to Richmond Noticeboard.
  • We have any reason to doubt the credibility of the content.

Is there anything that I can’t include in my submission?

We don’t accept content that:

  • is obscene, threatening, harassing, libellous, deceptive, fraudulent, invasive of another’s privacy, offensive, defamatory of any person, or illegal.
  • infringes any patent, trademark, trade secret, copyright, or other intellectual, proprietary, or privacy right of any party or individual.
  • is deliberately intended to upset or harm other users.

For more details, check our Terms and Conditions.

What is defined as off-topic?

Each story has a theme set by our editorial team. Submissions that are not in the spirit of the story or do not meet the standards set out in the story will not be approved for posting.

Who reviews content on this site?

Contributions are reviewed by Richmond Noticeboard staff.

How quickly is content reviewed?

We aim to review submissions to Richmond Noticeboard as quickly as possible. Obviously, some times of the week will be busier and some periods we have more manpower than others, so we ask community members to be understanding if we don’t always manage to deal with things straight away.

Why are stories closed after a certain number of days?

While we want to give people enough time to find out about and take part in stories, we also want to keep the stories being told on Richmond Noticeboard topical and relevant. To help ensure this, we will set submission deadlines when we are asking for submissions related to a recent event or story.

What file sizes and types can I upload to Richmond Noticeboard?

The maximum file size for video is 50MB on desktop or a maximum length of 3 minutes in apps. We accept .avi, .mov, .wmv, .flv, and MPEG4 files. For images, the maximum file size is 20MB on desktop, and we can receive .jpg, .png, and .gif files.

How will you use my location data?

If you choose to send us your location it will be attached to your submission and displayed on a map. Please be aware that we publish exactly the location you send us, so we advise against pinpointing your location to a home address or any location you consider to be private information.

Copyright, your content, and how we’ll help you.

What rights am I granting Richmond Noticeboard to use/sell my work?

First, let's be clear that you or the owner of the content posted here still own the copyright, even though the content is posted here on Richmond Noticeboard.

However it is very important to read the Terms and Conditions to understand what rights you grant us by posting on Richmond Noticeboard.

When you post to Richmond Noticeboard you agree that you have created the content you have submitted to us, or you have permission from, or are authorised by, the owner of the content to send it to us.

In addition, your submission includes a licence for us to use content you post to Richmond Noticeboard . As it states in the Terms and Conditions , you are granting us an unconditional, irrevocable, non-exclusive, royalty-free (unless otherwise agreed by us) worldwide licence to use, publish, or transmit, or to authorise third-parties to use, publish or transmit your content.

In other words, we are going to do our best to make sure things you post reach as many people as possible.

PLEASE NOTE: if you want to control what happens to something you've created then you may wish to use a different service. It's also very important that you only post what you have rights to distribute.

Why do I need to give you a license to something that I have created?

You (or whoever created the content) own the copyright to the content which means that you control what others can do with it. In order for us to use the content in any way including posting it on Richmond Noticeboard, we need permission from you and that is expressed in the form of a licence.

Will you pay me for my Richmond Noticeboard contribution?

Richmond Noticeboard is a new way for people to have their say by sending us their stories, pictures, and videos. We don’t pay for these submissions, although we might contact someone who has sent a contribution via Richmond Noticeboard if there was a commercial arrangement that interested both parties. To give us the best chance of being able to contact you, please ensure the email address associated with your account is up to date on your User Profile page.

I am a professional writer/photographer. Should I use Richmond Noticeboard?

You are very welcome to send submissions to us via Richmond Noticeboard, but in doing so you are granting us a license to use your content as outlined in our terms and conditions. If you wish to manage and control the distribution of your content then you might consider alternative methods for submitting it to us and other similar services.

Will you credit me when you publish my contribution?

Yes. We will display your username wherever your contribution appears.

Will you alter my content in any way?

We won't expect to routinely edit content on the Richmond Noticeboard site except to add relevant tags and descriptions where these are blank. However we may occasionally amend text, crop and correct images, or edit videos when necessary.

Will you sell ads against my content?

In the normal course of our business, advertising will appear across the Richmond Noticeboard site, the Reporter and Richmond Noticeboard network of websites, and other Richmond Noticeboard products. In other words, yes, we are likely to run advertising on pages where your content appears.

About your account on Richmond Noticeboard

How will you use my email address?

We may use the email address associated with your Richmond Noticeboard user profile to get in touch with you about the content you submit to Richmond Noticeboard.

Our approach to privacy and data at Richmond Noticeboard is laid out in full in the Privacy Policy which we recommend you read in full.

Can I have multiple user names?

No. Our Terms and conditions state that users should not create additional registration accounts.

If you click on 'Report' is the contribution automatically deleted?

No. The reported submission goes into a report queue to be viewed by the Richmond Noticeboard team, who will then judge whether it contravenes the community or story standards.

I've been banned from Richmond Noticeboard. Why?

You can be banned if you violate the community guidelines on Richmond Noticeboard.

How do I know my account has been banned?

You won't be able to post or log in.

About Contribly

What and who is Contribly?

Created by publishers for publishers, n0tice is a platform that helps publishers to invite and manage audience participation. It started as a project developed at Guardian Media Group in the UK, and it is now a company selling software and services to publishers around the world.

More information about Contribly can be found here: http://contribly.com/

What will Contribly do with my data?

As the service provider for Richmond Noticeboard, Contribly collects information about you when you register and when you contribute content.

Why and how is Richmond Noticeboard using Contribly?

Contribly provides a solution to publishers for inviting and managing contributions submitted by users. Richmond Noticeboard uses the Contribly tools and technologies to enable this service for Richmond Noticeboard.

More information about the platform and how it helps publishers is available here: http:/contribly.com/